What is a platform operators
Ministry of Manpower defined a platform operator provided platform services and exercises management control over one or more platform workers. A platform operator can be an individual or an entity.
Who is a platform operator
A platform operator :
- Provides either ride-hail or delivery service.
- Exercises management control over one or more platform workers.
- Can be an individual or an entity such as a sole proprietorship, a corporate body, an unincorporated association, or a partnership.
Platform Workers Act: what it covers
The Platform Workers Act is an act representation of platform workers and platform operators providing them with the rights, obligations, protections and representation
Effective from 01 January 2025, there are new protections for platform workers were implemented which include work injury compensation, CPF contributions, and representation rights.
To learn more about the changes for platform workers and operators in Singapore refer to the infographics below:
What is the Platform Workers Act
The Platform Workers Act is about the Platform Workers to strengthen their protections by implementing the recommendations of the Advisory Committee on Platform Workers.
The recommendations include:
Ensuring adequate financial protection for platform workers in case of work injury
Under the Work Injury Compensation Act (WICA), the Platform workers will be entitled to the same scope and level of work injury compensation as employees .
Improving platform workers' housing and retirement adequacy
Platform operators are required to deduct CPF contributions from platform workers' earnings as and when they earn and submit it to CPF Board every month.
CPF contribution rates for platform workers and platform operators will be gradually increased to match that for employees and employers to help platform workers achieve the same level of housing and retirement adequacy as employees.
The increased CPF contributions will be mandatory for platform workers born on or after 1 January 1995. Older platform workers can choose to opt in to the increased CPF contributions if they wish to.
Enhanced representation
Platform workers and platform operators can form their own platform work associations.
Platform work associations that are recognised by platform operators can negotiate with platform operators to further the interests of platform workers, and represent the platform workers in work disputes.
Similarly, platform operators can form and be collectively represented as a platform work association.
To learn more click Platform Workers Act- Singapore
