Methods Of Evaluating Training

Methods of evaluating training

Organization can evaluate the training needs of their stakeholder by collecting relevant information from the stakeholders for the development of  the WSH training needs of their stakeholders.

There are a number of ways in which an organization can collect information from the stakeholders for the development of the stakeholders training needs and they are namely:

1)Questionnaire

Questionnaire allows a quick evaluation from a large group of trainees provided the respondents is able to understand the questions and respond to them. Both open ended and close ended questions shall be taken into consideration during the questionnaire design stage and questionnaires shall be develop  in such a way that it will not raise doubts in the respondents

S/N	Questionnaire	Select as appropriate Yes / No
1	Do you know about your strengths and weaknesses?
2	Do you have any choice in choosing the training courses you think you need?
3	Do you discuss your training needs with your line manager / the training department?
4	Are your skills being used effectively in the organization?
5	Do you have a career development plan?
6	Do you have a personal development plan?
10	Do you have the transferable knowledge and skills to enable you to find another job if you current one ends, or you choose to change employer?
11	How do you plan to address your weakness weaknesses?
12	How do you propose to keep up to date and maintain your professional standards?
13	How can the organization help you to achieve your work goals and objectives?
14	How does your training link to organizational aims and objectives?
15	If you have the opportunity to choose your training course , what are the courses that you will be interested?
16	Is the organization training courses sufficient to make you WSH competent  for your job? If your answer is NO , what are the courses that will make you competent for your WSH roles

Performance Appraisal

Organization can also gather relevant information for the development of the stakeholders training needs through performance appraisal. Due to the confidentiality of the data involved, the human resource department shall be responsible for the collection ,analysis and presentation of the data

Information from the stakeholders are collected based on the immediate Superior’s evaluation of his/her reports using pre determined training needs analysis questionnaire which are submitted to the human resource departments for training needs analysis upon completion

Gantt charts shall be used for easy presentation of the stakeholders training needs

S/N	Questionnaire	Select as appropriate Yes / No
1	Does the person have the ability to successfully achieve work objectives?
2	Does the person have the right attitude for the job?
3	Is the employees lacking specific areas of experience which need to be addressed?
4	Does the employees possess the interpersonal skills to work effectively in their area
5	Does the employee have the specific knowledge required for the post?
6	Does the employee possess the people management skills for their position?
7	Does the person have the specific knowledge required for the post?
8	Does the person have the ability to work in a team?
9	Does the person have the specific technical skills required for  his current position?

Risk Assessment

Alternatively, an organization can also gather relevant information for the development of the stakeholders training needs from their risk assessment registers because the risk assessment register contains a great deal of  information

The basic steps involves in the risk assessment exercise are

a) the identification of the risks associated with the work activities ;

b) estimation of the risk levels;

c)identifying existing risk control measures,

d)assessing potential severity of identified hazards and

e)determining likelihood of occurrence of accidents and incidents 

To conduct an effective risk assessment requires the knowledge of the organization operations and processes as well as understanding the methodology of how risk assessment is developed.

Failure to identify hazards and poor estimation of the likelihood and severity of the occurrence of accidents and incidents can lead to potential unplanned hazardous events.

Hazard identification is the most important step in risk assessment as hazards can only be controlled if they are being identified. And to minimize the individual subjectivity on estimation of the likelihood and severity of the occurrence of accidents/incidents, organization shall develop procedures for the implementation of hazard identification programme , risk assessment  programme, risk control programme and hazard communication programme  to equip their stakeholders with the expertise to maintain  a safe and healthy workplace.

To establish the training needs of the risk assessment team, a pre determined checklist on the effectiveness of the risk assessment team, their knowledge and understanding of the risk assessment methodology shall be developed and the team performance assessed by the Occupational safety and health personnel in view of the specialized activity.

S/N	Questionnaire	Select / fill in as appropriate
1	Does the risk assessment team understand  the risk assessment methodology. Grade them on a scale of 1 to 10	Answer :                               Grade
2	Is existing control measure relevant to the hazards identified? Grade them on a scale of 1 to 10	Answer :                               Grade
3	Does the risk assessment team have the know-how to conduct an effective risk assessment? Grade them on a scale of 1 to 10	Answer :                               Grade
4	Are the risk control measures to reduce the identified risk level relevant & applicable to the identified hazards? Grade them on a scale of 1 to 10	Answer :                               Grade
5	Is the risk assessment team comprises of cross functional departments employees whom have good knowledge on the organization operations and processes? Grade them on a scale of 1 to 10	Answer :                               Grade

Course of Action for Collating and Reporting Consultation Feedback to Management
WSH Management Programmes	Elements of WSH Management System	Course of Action
Training Programme	Safety Training	The occupational safety and health personnel shall be task to compile a list of mandatory WSH training courses for the identified stakeholders based on the statutory training requirements stipulated under the factories Act and it’s subsidiary legislation. The list shall be forwarded to the Human Resource department for their follow up on arranging the stakeholders for the required training courses with the relevant line management. Line management task to gather information on the stakeholders training during the employee performance appraisal using pre determined training needs analysis checklist. Completed checklist will be forwarded to human resource department in view of the confidentiality of the data involved and human resource department will conduct the training needs analysis and present the stakeholder training needs analysis using Gantt chart
Hazard Identification Programme	Hazard Analysis	The occupational safety and health personnel shall be task to review the effectiveness of all risk assessment conducted using pre determined checklist to establish whether the risk assessment team have the know how and understand the risk assessment methodology to conduct an effective risk assessment
Risk Assessment Programme	Hazard Analysis	The occupational safety and health personnel shall be task to review the effectiveness of all risk assessment conducted using pre determined checklist to establish whether the risk assessment team have the know how and understand the risk assessment methodology to conduct an effective risk assessment
Risk Control Programme	Hazard Analysis	The occupational safety and health personnel shall be task to review the effectiveness of all risk assessment conducted using pre determined checklist to establish whether the risk assessment team have the know how and understand the risk assessment methodology to conduct an effective risk assessment

Training Needs Analysis Methodology

Methods of evaluating training 

Effective WSH competency training equips employees with the skills, knowledge and attitudes to make them competent in dealing with the safety and health aspects of their work.

With the acquired WSH competencies, employees will be in a better position  to recognize potential hazardous situations, know their responsibilities under the WSH Act and know their roles in creating safe work conditions 

Effective training is an administrative form of risk control and can help to reduce incidents occurring at the workplace. The effectiveness of training and the resulting level of competency should be evaluated to ensure that training programs are effective and meeting the skills and knowledge requirements of the workplace.

Training needs and WSH Competency

Every person must be aware of the HSE risks associated with their work being carried out at the workplace. Persons at work must be given reasonable practicable training, instruction and information on the measures to be taken to minimise such risks and be competent in performing their task that can impact their safety and health and the environment

An organization shall establish procedures to identify training needs and provide adequate safety training for all levels of employees including contractors. The safety training should provide management staff with the knowledge and skills necessary for organising and managing occupational safety and health programmes;  line management ( supervisors & managers) with the leadership skills and knowledge to lead, implement and apply occupational safety and health activities; and workers with the knowledge ,skills and right attitudes to enable them to work safely. The training should also include personal communication techniques of shaping human behaviour and promoting safe and responsible behaviour.

Training should be based on the logical sequence of:

a)Training needs analysis- a comparison of a person’s skills level with the demands of his or her job and hence the identification of skills shortfalls.  Organization shall establish procedures to identify the training needs of managers ,supervisory staff and workers to provide them with comprehensive training on in-house safety rules and regulations, statutory requirements, safe work practices, and other relevant occupational safety and health related training;

b)Training resource identification-internal and external courses;

c)Planning-the timing of courses to ensure that people are trained before they have to apply the skills

d)Administration-allocating people to initial and refresher courses and maintaining records of training completed;

e)Implementation, including releasing personnel for training;

f)Evaluation of training programmes; and

g)Monitoring to ensure that the training is achieving the planned results;

h)Review of need for refresher training to ensure competency;

Mandatory WSH Training

Stakeholders training needs analysis should take into consideration the mandatory requirements for workers, workplace safety and health officer (WSHO), Safety supervisor, safety assessors, safety auditor, scaffolding supervisor, scaffolding erector, which also formed the job related training.

The occupational safety and health personnel shall be task to compile a list of mandatory WSH training courses for the identified stakeholders based on the statutory training requirements stipulated under the factories Act and it’s subsidiary legislation.

The list shall be forwarded to the Human Resource department for their follow up on arranging the stakeholders for the required training courses with the relevant line management. 

Stakeholders	Types of Training	Course(s) Description
Worker	Internal Training	Safety Induction Training
Worker	Internal Training	Emergency Response Training
Worker	Job Related Training	Wearing of PPE
Worker	Job Related Training	Occupational First Aid
Worker	Mandatory Training	Construction Safety Orientation Course for Workers
Worker	Mandatory Training	Explosive Powered Tools Operator’s Course
Worker	Mandatory Training	Metal Scaffold Erection Course
Worker	Mandatory Training	MEWP-Boom Lift Operator Course
Worker	Mandatory Training	MEWP-Scissor Lift Operator Course
Worker	Mandatory Training	Rigger Course
Worker	Mandatory Training	Safety Orientation Course ( Manhole ) for workers
Worker	Mandatory Training	Safety Orientation Course (Tunnelling) for workers
Worker	Mandatory Training	Safety Orientation Course for Workers (Metalworking)
Worker	Mandatory Training	Signalmen Course
Worker	Mandatory Training	Suspended Scaffold Rigger’s Course
Worker	Mandatory Training	Vertical Personnel Platform Operator Course
Worker	Mandatory Training	Workshop To Enhance the Safety of Crane Operation
Worker	Mandatory Training	Construction Safety Orientation Course for Workers
Supervisor	Internal Training	Safety Induction Training
Supervisor	Internal Training	Emergency Response Training
Supervisor	Job Related Training	Wearing of PPE
Supervisor	Job Related Training	Occupational First Aid
Supervisor	Mandatory Training	Lifting Supervisors Safety Course
Supervisor	Mandatory Training	Basic Industrial Safety and Health Course for Supervisors
Supervisor	Mandatory Training	Building Construction Supervisors Safety Course
Supervisor	Mandatory Training	Building Construction Safety  Supervisors (Tunnelling) Course
Supervisor	Mandatory Training	Formwork Safety Course for Supervisors
Supervisor	Mandatory Training	Metal Scaffold Erection Course for Supervisors
Supervisor	Mandatory Training	Oil/Petrochemical Industry Safety Course for Supervisors
Supervisor	Mandatory Training	Safety Instruction Course (Manhole) for Supervisors
Supervisor	Mandatory Training	Suspended Scaffold Supervisor Course
Supervisor	Mandatory Training	Work At Height Course for Supervisor
Project Manager	Internal Training	Safety Induction Training
Project Manager	Internal Training	Emergency Response Training
Project Manager	Job Related Training	Wearing Of PPE
Project Manager	Job Related Training	Occupational First Aid
Project Manager	Mandatory Training	Construction Safety Course for Project Managers
Project Manager	Mandatory Training	Design for Safety Coordinator (formerly Project Safety & Health Coordinator Course)
Occupational Safety & Health Personnel	Mandatory Training	Advanced Certificate In Workplace Safety & Health
Occupational Safety & Health Personnel	Mandatory Training	Confined Space Safety Assessor Course
Occupational Safety & Health Personnel	Mandatory Training	Graduate Certificate In Workplace Safety and Health
Occupational Safety & Health Personnel	Mandatory Training	Industrial Audiometry Course
Occupational Safety & Health Personnel	Mandatory Training	Industrial Noise Control Course
Occupational Safety & Health Personnel	Mandatory Training	Manhole Safety Assessors Course
Occupational Safety & Health Personnel	Mandatory Training	Noise Monitoring Course
Occupational Safety & Health Personnel	Mandatory Training	Occupational First Aid Course
Occupational Safety & Health Personnel	Mandatory Training	Specialist Diploma In Workplace Safety & Health